Depending on how you interact with our store, we may collect or process the following categories of information:

• Contact information, including your name, email address, telephone number where provided, billing address, and shipping address.
• Order and transaction information, including products purchased, order value, shipping details, payment status, returns, and refunds.
• Information you provide when communicating with customer support.
• Device and website usage information, such as browser type, IP address, cookies, and website interactions.
• Payment-related information processed through Shopify and applicable payment providers.

davellay™ does not store complete credit or debit card numbers on its own servers.

Personal information may be collected:

• Directly from you when you place an order or contact us.
• Automatically through cookies, pixels, logs, and similar technologies.
• From Shopify, payment providers, shipping carriers, fulfillment partners, and other service providers involved in transactions.
• From analytics or marketing services where enabled and permitted.

Personal information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send order confirmations, shipping updates, and tracking information.
• Provide customer service and respond to inquiries.
• Review returns, refunds, disputes, and payment questions.
• Maintain, troubleshoot, analyze, and improve our website and shopping experience.
• Meet applicable legal, regulatory, accounting, and recordkeeping obligations.

davellay™ may use cookies, pixels, logs, and similar technologies for website functionality, checkout operations, preferences, analytics, security, and advertising where applicable.

Your browser or device settings may allow you to restrict or remove certain cookies. Disabling cookies may affect certain website functions.

Personal information may be disclosed to service providers where reasonably necessary to operate our store and provide requested services, including:

• Shopify and e-commerce technology providers.
• Payment processors and financial service providers.
• Shipping carriers and fulfillment partners.
• Customer-service and communication providers.
• Analytics, hosting, and website-security providers.

We do not rent personal information to unrelated third parties for their independent use.

Depending on technologies enabled on our store, certain advertising-related disclosures may apply under applicable privacy laws.

Our online store uses Shopify’s e-commerce infrastructure. Information necessary to operate the store, process purchases, and provide services may be processed by Shopify and applicable service providers.

Personal information is retained for as long as reasonably necessary for transactions, order administration, customer support, accounting, taxation, fraud prevention, and legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

Depending on your location and applicable laws, you may have rights concerning your personal information, including the right to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information.
• Opt out of certain marketing communications or targeted advertising where applicable.
• Withdraw consent where processing is based on consent.

These rights are subject to applicable exceptions and limitations. We may need to verify your identity before processing certain requests.

To submit a privacy-related request, please email: service@davellay.com

Please describe your request and provide enough information for us to identify the relevant account or transaction.

For security reasons, please do not send complete payment card information or banking credentials by email.

If you choose to receive promotional emails, you may unsubscribe using the unsubscribe option included in those communications.

Transactional communications related to purchases, payments, shipping, returns, refunds, security, or customer-support matters may still be sent when necessary.

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should protect their account information and contact us if they suspect unauthorized activity.

davellay™ provides educational toys designed for families and children. Our website is intended for general consumer shopping and is not directed to children for independent use.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe a child has improperly provided personal information, please contact us so the matter can be reviewed.

Because davellay™ and its service providers may operate internationally, personal information may be processed or stored in jurisdictions different from where you access our website.

Where required, international processing and transfers will be handled subject to applicable legal requirements and safeguards.

Our website may rely on or provide links to third-party websites, platforms, or services. Their collection and handling of information are governed by their own privacy policies and terms.

We encourage you to review the privacy information provided by third-party services before submitting personal information.

We may revise this Privacy Policy when our services, technology, business practices, service providers, or applicable requirements change.

The updated version will be posted on this page with the revised date. Where appropriate, we may provide additional notice of material changes.